Usability testing terms and conditions


·       You agree to participate in our study and you are over 18.

·       You give us feedback and we reward you.

·       You consent to the use of the data that we collect in the study.

·       You agree to keep our stuff confidential and to give it back if asked.

·       You agree we will process your personal information in accordance with our privacy policy.

Terms & conditions

  1. These Terms and Conditions (referred to as the “Survey Terms”)  set forth the terms of an Agreement by which You, (the “Participant”) and  AVG Netherlands BV with offices at Gatwickstraat 9-39, 1043GL Amsterdam, the Netherlands (“AVG”), may participate from to time in any subsequent AVG product surveys, and as further defined in section 4 below (“Survey”).  In the event You are not at least 18 years of age you may not be a Participant.  AVG reserves the right to change these Survey Terms, modify or end the Survey program, at any time without notice.
  2. Participant is responsible for all local sales tax, VAT, levies, bank charges and any other applicable taxes or charges that may apply to any remuneration (defined in section 6 below as “Reward”) that may be received by Participant for his/her participation in a Survey.
  3. These Survey Terms govern the Participant’s option to participate in a Survey and AVG’s corresponding obligation to pay the agreed fee to the Participant for such Survey participation.
  4. Survey refers to the gathering of feedback from the Participant relating to AVG and its competitors’ products and services. The Survey(s) may help to generate ideas concerning the enhancement of the end user experience which may ultimately benefit AVGs wider-customer base. Such Surveys shall be conducted either by means of the telephone, in person by representatives of AVG or through an online interface. In case the Survey shall be conducted in person, AVG representatives and the Participant shall agree on a time and place where the Survey will take place.
  5. Available Survey(s), including the relevant Reward amount, shall be announced via e-mail to the Participant. It is the Participant’s decision whether or not to participate in any such Survey.
  6. For each properly completed Survey AVG shall provide the Participant a single compensatory reward (“Reward”).  The Reward is the sole and exclusive compensation available to the Participant and therefore the Participant is not entitled to any other remuneration or reimbursement, including for possible expenses, or otherwise in relation to the Survey.
  7. By accepting the Survey Terms, the Participant authorizes AVG to gather and process in accordance with AVG Privacy Policy ( (“Privacy Policy”), for the period of duration of this Agreement until either of the parties of the Agreement will terminate it, the Participant’s personal data to the following extent: first name, surname, email address, telephone number or other personal data provided by the Participant to AVG for the purposes of carrying out  the Survey, the Survey assessment and sending of informative messages by AVG concerning the Survey, the assessment interviews performed by AVG and other purposes as outlined in the Privacy Policy. Upon acceptance of the Survey Terms, a confirmation email will be dispatched to the email address of the Participant with relevant information and link to the Privacy Policy. The Participant’s provision of his/her personal data is voluntary. The Participant can terminate this Agreement at any time by providing an email notice to  containing the request to terminate this Agreement.
  8. By accepting the Survey Terms, the Participant grants consent to AVG, in accordance with the Privacy Policy to use the Participant’s personal data and information in accordance with the Privacy Policy. Furthermore, the Participant agrees that AVG may share the Participants information or any feedback the Participant has provided to AVG with its Affiliates, where Affiliates are companies controlled by, controlling or under common control with AVG. All of the AVG Affiliates adhere to the Privacy Policy.
  9. By accepting the Survey Terms, the Participant grants consent to AVG to create image of its likeness, video and/or audio record concerning the Participant, or its expressions of personal nature (all the “Picture”). Such Picture will be used only for internal purposes of AVG. The Participant did not request any fees and remuneration for such Picture and expressly gives up of such fees and remuneration.
  10. Any information provided to the Participant, whether directly or to which access is gained, during or as a result of the Survey shall be kept confidential by the Participant. The Participant shall not engage in the dissemination or publication of any such confidential information as this might subject AVG to damage to AVG or be detrimental to AVG’s goodwill. This duty of confidentiality is perpetually binding upon the Participant. The Participant shall not use the confidential facts and information to their advantage or to the advantage of third parties. If the Participant breaches the confidentiality provisions of this Section 10, the Participant shall pay AVG a contractual penalty of EUR 25 000. The payment of the contractual penalty does not affect AVG’s claim for additional damages.
  11. In the event any documents, instructions, discs or other media, lists, guides, aids, plans, software and other materials, items and recorded information are provided to the Participant in relation to the Survey (“Materials”), the Participant shall return to AVG all such Materials upon Survey completion.
  12. This Agreement is governed by the laws of the Netherlands. All disputes arising from this Agreement will be resolved by the applicable courts of Amsterdam, the Netherlands.